Customer Satisfaction


Our primary goal at Solesbee Auto Crafts is customer satisfaction. We achieve this by providing:

 

1.   Highest quality repairs

2.   Undivided individual attention

3.   Communication with customer throughout repair process to coordinate expectations:

      a. Length of repair time

      b. Advance notice of job completion

4.   Shuttle service if needed

5.   Rental cars at lowest cost

6.   Touch up paint

7.   Itemized repair order receipt

8.   Free tee shirt with world famous Solesbee Auto Crafts logo!

 

  • Check the Auto Club of Southern California 2003 survey for customer satisfaction. Shops are rated on the proper treatment of the customer, quality of repair, customer communications, and on-time vehicle delivery.
  • Solesbee Auto Crafts was rated in the top ten in California.

 Read the whole article in the Jan. 2004 Westways magazine, page 16.

link http://www.aaa-calif.com/westways/0104/memonly4.asp